| Control system parameter |
| Color temperature |
Adjustable by software. |
| Brightness level |
256 levels, automatic or manual adjustment. |
| Control way |
Computer, real-time, off-line, wireless, internet etc. |
| Communication Distance |
Cat5 UTP 100 meters, max. 130 meters; or optical fiber. |
Our Premium Services
At Niluo, we take immense pride in our comprehensive service system, meticulously designed to cover all stages: pre-sale, in-sale, and after-sale. Our unwavering dedication to superior support ensures each salesperson is equipped with essential product maintenance skills, supported by our Technology Supporting Department, a team of extraordinary expert engineers. Facing a challenge? Contact us at any time, and we'll be ready to assist with top-tier service.
Pre-sale Service:
1. Swiftly respond to inquiries within 24 hours.
2. Conduct in-depth market research and provide accurate forecasts tailored specifically for you.
3. Develop customized, professional solutions to meet your unique requirements.
4. Offer comprehensive data sheets and samples.
5. Additional services include bespoke packaging design, factory tours, and more.
In-sale Service:
1. Provide real-time production tracking reports.
2. Deliver detailed quality test reports for each order.
3. Supply photos and videos tailored to your specifications.
4. Include complimentary spare parts with your order.
After-sale Service:
1. Enjoy lifetime free maintenance and software upgrades.
2. Ensure swift complaint responses within 24 hours; provide maintenance guidance and problem resolution within 48 hours.
3. Regularly conduct customer satisfaction tracking reports.
4. Offer free technician training programs.
5. Receive a comprehensive set of documents at no cost, including installation guides, software operation manuals, easy maintenance manuals, control system software CDs, and more.
6. Exclusive services tailored for major projects such as stadiums, exhibitions, public squares, and more.
Our professional team ensures the highest quality products at competitive prices, delivering unparalleled value.
Experience our exceptional and prompt services with guaranteed 100% satisfaction, and enjoy significant discounts on bulk orders.
Packaging Solutions
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