Control system parameter |
Color temperature |
Adjustable by software. |
Brightness level |
256 levels, automatic or manual adjustment. |
Control way |
Computer, real-time, off-line, wireless, internet etc. |
Communication Distance |
Cat5 UTP 100 meters, max. 130 meters; or optical fiber. |
Led module
Our Services
At Niluo, we pride ourselves on our comprehensive service system, encompassing pre-sale, in-sale, and after-sale services. To ensure exceptional service quality, we rigorously train our sales team in essential product maintenance and have established a Technology Supporting Department staffed by a team of highly skilled and professional engineers. We are always here to assist you with any issues at your convenience.
Pre-sale service:
1. Prompt response to inquiries within 24 hours.
2. Conduct market research and provide forecasts for our customers.
3. Deliver tailored and professional solutions based on each customer's specific requirements.
4. Offer data sheets and samples.
5. Additional services, including customized packaging design and factory visits.
In-sale service:
1. Provide detailed production tracking reports.
2. Furnish quality test reports for every order.
3. Share photos and videos as requested by customers.
4. Supply free spare parts.
After-sale service:
1. Offer lifetime free maintenance and upgrades.
2. Respond to complaints within 24 hours; provide maintenance guidance and solutions within 48 hours.
3. Track customer satisfaction through regular reports.
4. Provide free technician training.
5. Supply a complete set of documents free of charge, including installation guidance, software operation manuals, easy maintenance manuals, and control system software CDs.
6. Offer specialized services for large projects such as stadiums, exhibitions, squares, and more.
Our professional team guarantees top-quality products at competitive prices.
We ensure the best and most timely service, 100% satisfaction, and significant discounts for large orders.
Package