| Control system parameter |
| Color temperature |
Adjustable by software. |
| Brightness level |
256 levels, automatic or manual adjustment. |
| Control way |
Computer, real-time, off-line, wireless, internet etc. |
| Communication Distance |
Cat5 UTP 100 meters, max. 130 meters; or optical fiber. |
LED Module
Our Services
At Niluo, we pride ourselves on our comprehensive service system, which encompasses pre-sale, in-sale, and after-sale services. To ensure top-notch service quality, we rigorously train our sales team in essential product maintenance and have established a Technology Support Department staffed with elite engineers. Need assistance? We're available for you around the clock.
Pre-Sale Service:
1. Prompt responses to inquiries within 24 hours.
2. Detailed market research and forecasts tailored for customers.
3. Unique and professional solutions custom-tailored to meet customer needs.
4. Provision of data sheets and sample offerings.
5. Additional services including custom packing design and factory visits.
In-Sale Service:
1. Comprehensive production tracking reports.
2. Quality test reports for each order.
3. Photos and videos as specified by the customer.
4. Complimentary spare parts.
After-Sale Service:
1. Lifetime free maintenance and upgrades.
2. Complaint response within 24 hours; maintenance guidance and problem resolution within 48 hours.
3. Customer satisfaction tracking reports.
4. Free technician training sessions.
5. Comprehensive document sets free of charge, including installation guidance, software operation manuals, easy maintenance guides, and control system software CDs.
6. Specialized services for large projects such as stadiums, exhibitions, squares, and more.
Our professional team guarantees top quality, competitive pricing,
Timely, best-in-class service ensures 100% satisfaction, with significant discounts on bulk orders.
Package
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