Control system parameter |
Color temperature |
Adjustable by software. |
Brightness level |
256 levels, automatic or manual adjustment. |
Control way |
Computer, real-time, off-line, wireless, internet etc. |
Communication Distance |
Cat5 UTP 100 meters, max. 130 meters; or optical fiber. |
Our Premium Services
At Niluo, we take immense pride in offering a holistic service system that spans pre-sale, in-sale, and after-sale support. Our commitment to unparalleled customer service equips each salesperson with essential product maintenance skills, reinforced by our Technology Supporting Department-a team of exceptional, expert engineers. Have an issue? Reach out anytime; we're here to assist.
Pre-sale Service:
1. Respond to all inquiries within 24 hours.
2. Conduct in-depth market research and provide tailored forecasts.
3. Develop customized, professional solutions to meet your unique requirements.
4. Offer comprehensive data sheets and product samples.
5. Additional services include bespoke packaging design, factory tours, and more.
In-sale Service:
1. Real-time production tracking reports.
2. Detailed quality test reports for every order.
3. Customized photos and videos as per your needs.
4. Complimentary spare parts provided.
After-sale Service:
1. Lifetime free maintenance and software upgrades.
2. Swift response to complaints within 24 hours; maintenance guidance and issue resolution within 48 hours.
3. Regular customer satisfaction tracking reports.
4. Free technician training programs.
5. An all-inclusive set of documents at no cost, including installation guides, software operation manuals, easy maintenance manuals, control system software CDs, and more.
6. Exclusive services for major projects like stadiums, exhibitions, public squares, and more.
With our professional team, we ensure top-quality products at competitive prices.
Experience our prompt, exceptional services with 100% satisfaction, and enjoy substantial discounts on bulk orders.
Packaging Solutions