Control system parameter |
Color temperature |
Adjustable by software. |
Brightness level |
256 levels, automatic or manual adjustment. |
Control way |
Computer, real-time, off-line, wireless, internet etc. |
Communication Distance |
Cat5 UTP 100 meters, max. 130 meters; or optical fiber. |
Our Premium Services
At Niluo, we take immense pride in offering a holistic service system that covers every stage: pre-sale, in-sale, and after-sale. Our commitment to unrivaled customer support is reflected in the expertise instilled in each of our salespersons, equipped with fundamental product maintenance skills and backed by our superior Technology Supporting Department. Staffed by a team of outstanding and highly skilled engineers, we're always ready to assist you whenever you encounter an issue.
Pre-sale Service:
1. Address inquiries promptly within 24 hours.
2. Conduct comprehensive market research and provide tailored forecasts.
3. Develop customized, professional solutions to meet your unique requirements.
4. Offer detailed data sheets and samples for your consideration.
5. Provide additional services such as bespoke packaging design, factory tours, and more.
In-sale Service:
1. Provide real-time production tracking reports.
2. Issue detailed quality test reports for every order.
3. Capture photos and videos tailored to your needs.
4. Include complimentary spare parts with your order.
After-sale Service:
1. Offer lifetime free maintenance and software upgrades.
2. Respond to complaints within 24 hours and provide maintenance guidance and problem resolution within 48 hours.
3. Conduct regular customer satisfaction tracking reports.
4. Offer free technician training programs.
5. Provide an all-inclusive set of documents at no cost, including installation guides, software operation manuals, easy maintenance manuals, control system software CDs, and more.
6. Offer exclusive services for major projects such as stadiums, exhibitions, public squares, and more.
With our professional team, we guarantee top-quality products at competitive prices.
Experience our superior and prompt services with 100% satisfaction, and benefit from significant discounts on bulk orders.
Packaging Solutions